Data Protection and Privacy
Who handles your data
Somalora operates the budget planner from Calle Carmen Cobeña 6, Spain. For privacy questions or requests, email hello@somalora.me.
What we use and why
We use your email address, password hash and account security information to activate and protect your account. We use the transactions, categories, budgets and savings goals you enter to provide the planner. We use checkout and subscription records to administer your purchase and handle refunds. We use the details you send through the contact form, email or WhatsApp to respond to you.
Legal bases
We process information needed to provide your account, planner and billing under our contract with you. We keep records when law requires us to do so. We use account security information to protect our service and your account, and process general support enquiries to respond to people who contact us, based on our legitimate interests.
Who receives information
OVHcloud provides website hosting and email delivery. Stripe processes payments and manages billing. If you contact us through WhatsApp, that service processes the information you share there. We do not sell your planner entries or share them for third parties’ own use. You can contact us for details about the recipients and any applicable international transfers and safeguards.
How long we keep it
We keep planner data while your account remains open and delete it from the active planner database 30 days after account closure. We keep billing records for the applicable legal retention period. We keep support correspondence as needed to resolve your request and handle related complaints or disputes.
Your rights
You can ask to access, correct, erase, restrict or receive a copy of your data, or object to certain processing where the right applies. Contact us at hello@somalora.me. You may also complain to the Spanish Data Protection Agency or another competent supervisory authority.